Privacy Policy

1. Introduction

YatraBay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Passport details and travel documents
• Payment information (processed securely through third-party providers)
• Travel preferences and booking history

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• To process and manage your bookings
• To communicate with you about your travel arrangements
• To provide customer support and respond to inquiries
• To send promotional offers and travel updates (with your consent)
• To improve our services and website functionality
• To comply with legal obligations and prevent fraud

4. Information Sharing

We may share your information with:

• Service providers (airlines, hotels, visa processing agencies) to fulfill your bookings
• Payment processors for transaction processing
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent for marketing communications

7. Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us: